At WAKO PRINT, we strive to provide a seamless shopping experience for our customers, from browsing our personalized shirts to receiving them at your door. Our shipping policies are designed to ensure timely and reliable delivery for all orders placed through our store. We understand the importance of receiving your items promptly and in perfect condition, which is why we’ve put great care into our shipping processes.

1. Order Processing Time
   
   Standard Processing Time: All orders are processed within 1-3 business days from the time of purchase. We work diligently to prepare your order as quickly as possible. Once your order is processed, We will notify you with tracking information, allowing you to keep an eye on your package’s journey to your door.
2. Shipping Methods & Delivery Times
   
   Standard Shipping:
   
   
   • Estimated delivery time: 3-5 business days within the U.S.
     
     The delivery time may vary depending on your specific location and the shipping carrier chosen for your order.
   
   

   Expedited Shipping:

   • Available at checkout for faster delivery.
   • Estimated delivery time: 2-3 business days within the U.S. with an additional fee.
     
     This option is perfect for those who need their personalized items quickly, and we make every effort to ensure a prompt arrival.
3. Shipping Costs
   
   Shipping fees are calculated based on the weight and destination of the package. We strive to keep our shipping costs reasonable while ensuring that your items are handled with care and delivered promptly.
4. Order Tracking
   
   Once your order has been shipped, you will receive an email with shipping information so you can track the status of your delivery. This feature not only keeps you informed but also gives you peace of mind as you await your customized items. You can also check your order status directly through your account for added convenience.
5. Shipping Address
   
   Please ensure that the shipping address provided is correct. We understand that mistakes can happen, but we are unable to modify the address after the order has been placed. If there’s an issue with the shipping address, please contact Customer Service immediately before your order is shipped to avoid any delays.
6. Shipping Restrictions
   
   P.O. Boxes: We may not be able to deliver to P.O. Box addresses, depending on the shipping carrier. To avoid any complications, please use a physical address for smoother delivery. This ensures that your order arrives without any hitches.
7. Delivery Issues
   
   If your package is delayed, please contact the carrier directly using your order’s tracking number. They will have the most up-to-date information on your package. If you encounter any significant issues or have further questions, you can also text us at 908 356 9112. Our customer support agents are ready to assist you and will contact you promptly to address your concerns.
8. Returns & Exchanges
   
   Due to the personalized nature of our products, customized items cannot be returned or exchanged. This policy allows us to maintain the quality and uniqueness of each order. However, we take pride in our quality assurance process and photograph your order before it is shipped. If you do receive a defective or damaged item, please contact us immediately via text message at 908 356 9112. An agent will contact you soon to resolve the issue to your satisfaction.

If you have any other questions or concerns about shipping, feel free to reach out to our dedicated customer service team via text message at 908 356 9112. We’re always happy to assist you with any inquiries you may have regarding your order or delivery. Thank you for choosing WAKO PRINT for your custom shirt needs, and we look forward to serving you again in the future!.

📌 Important Notice
At WakoPrint, we do not receive phone calls.
All requests, orders, or inquiries will be handled exclusively through text message (SMS or WhatsApp).

Thank you for your understanding! 💬✨