Shipping Policy – WAKO PRINT
At WAKO PRINT, we strive to provide a seamless shopping experience, from browsing our personalized shirts to receiving them at your door. Our shipping policies are designed to ensure timely and reliable delivery for all orders placed through our online store.
1. Order Processing Time
Standard Processing Time: Orders are processed within 1–3 business days from the time of purchase.
Once your order is processed, we’ll send you an email with tracking information.
2. Shipping Methods & Delivery Times
Standard Shipping:
Estimated delivery: 3–5 business days within the U.S.
Delivery times may vary depending on location and carrier.
Expedited Shipping:
Available at checkout for faster delivery.
Estimated delivery: 2–3 business days within the U.S. (additional fees apply).
3. Shipping Costs
Shipping fees are calculated based on the weight and destination of the package.
4. Order Tracking
Once your order is shipped, you'll receive an email with tracking details. You can also check the status of your order by logging into your account.
5. Shipping Address
Please double-check your shipping address before placing your order. Once submitted, we’re unable to make changes. If there’s an error, contact our customer service immediately before the order ships.
6. Shipping Restrictions
P.O. Boxes: We may not be able to deliver to P.O. Boxes. For smoother delivery, please use a physical address.
7. Delivery Issues
If your package is delayed, please contact the shipping carrier directly using your tracking number for the most up-to-date information.
If you still need help, feel free to contact our customer service team — an agent will get back to you shortly.
8. Returns & Exchanges
Due to the personalized nature of our products, custom items cannot be returned or exchanged. If you receive a defective or damaged item, contact our customer service as soon as possible. We'll work with you to resolve the issue promptly.
If you have any questions or concerns about shipping, don’t hesitate to contact us — we’re here to help. Thank you for choosing WAKO PRINT for your custom shirt needs!
